Whirlpool washer code F9 E1: draining too slowly (front-load)

What it means

Draining took longer than about 8 minutes, so the washer stopped.

What to try

Unplug the washer before any step beyond a quick look, and turn the water off before touching hoses.

1. Check the drain hose for kinks and clogs.
2. Make sure the hose is held in its U-shaped hose form at the top of the standpipe.
3. Check the standpipe height. Whirlpool gives a range of 39 to 96 inches for these washers.
4. Use HE detergent. Extra suds slow draining down.
5. Clean the pump filter if your model has an access door at the bottom front. Lay towels and a shallow tray down first.
6. Clear the code: press Pause/Cancel twice, then Power once.

Call a technician if

Resetting a Whirlpool washer

To clear a code on a front-loader, press Pause/Cancel twice and then Power once. On top-load HE models, press Start/Pause once to clear it. For an unexplained F#E# code, unplug the washer for 5 minutes, plug it back in, choose a cycle and press Start.

Still stuck?

Washer won’t drain: full Fix Finder5 checks for any brand, quickest first.

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